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Ethan Allen Global, Inc. · 2 hours ago

Retail Interior Design Consultant

Lexington, KY

Part-time

Hybrid

Entry Level

$30K/yr - $200K/yr

1+ years exp

Ethan Allen Global, Inc. is a leading interior design destination recognized for quality and craftsmanship in furniture retail. The Retail Interior Design Consultant collaborates with customers to create personalized design solutions while achieving sales goals and enhancing the brand's presence through effective communication and marketing strategies.

ManufacturingRetail

Responsibilities

Create design solutions that are consistent with the customer’s preference and budget

Sell Ethan Allen’s products and services

Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in-home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale

Utilize grassroots marketing and a variety of social media platforms to develop and grow the business

Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires

Stay current on design and color trends to create fashionable design solutions

Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays

Participate as required in all corporate sponsored marketing and training programs

Educate customers on all the Ethan Allen sponsored finance options available to them

Contribute towards the development and on-going upkeep of the design center’s portfolio

Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers

Enter orders utilizing the retail point of sale system

Work cooperatively in maintaining a neat and orderly design center projection

Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives

Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients

Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market

Perform any other duties as required

Qualification

Interior DesignSales TechniquesDigital Floor PlanningSocial Media MarketingCustomer ServiceTechnology AdaptabilityCommunication SkillsTeamwork

Required

Minimum High School Diploma or equivalent with relevant work experience

Minimum of one (1) year of practical interior design experience

Broad knowledge of interior design and effective sales techniques

Working knowledge of online sales and design tools

Good listening skills with excellent oral and written communication skills also required

General understanding of how to utilize social media and grass-roots marketing to develop a book of business

Valid driver's license, except in limited circumstances in which the associate can establish to the Company's satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position

Intermediate skill competency using digital floor planning technology

Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools

Willing and capable of learning new technologies