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Wikimotive · 2 hours ago

Performance Manager

United States

Full-time

Remote

Entry, Mid Level

$75K/yr - $100K/yr

2+ years exp

Wikimotive is a boutique digital marketing agency serving a growing network of auto dealerships across North America. The Performance Manager will develop lasting relationships with clients and assess their performance on a monthly basis to ensure goals are met, using various tools and storytelling techniques to communicate complex data effectively.

AdvertisingDigital MarketingSEOSocial Media Marketing

Diversity & Inclusion

Responsibilities

Client Satisfaction: Ensure exceptional service for a boutique, high end digital marketing product suite (best in industry and typically most expensive)

Client Communication: Lead Zoom-based meetings to review performance data, KPIs, and deliverables, using storytelling to make complex data easy to understand

Consultative Approach: Advise clients on marketing best practices, including synergistic 3rd party products which complement ours

Project Management: Handle one-off client requests and manage internal team communications to fulfill needs

Exemplify Wikimotive’s Commitment to Excellence: Deliver a "white-glove" experience by ensuring every client receives the highest level of service, attention, and care, reflecting our dedication to quality

Tailored Product Recommendations: Provide thoughtful, needs-based recommendations for Wikimotive products, focusing on client goals and ensuring a perfect fit—without pressure to upsell

Client Retention: Foster long-term relationships, ensuring contract renewals through client satisfaction and education

Qualification

Google Analytics (GA4)SEO strategyGoogle Search ConsoleFacebook AdsProject ManagementOrganizational SkillsSelf directedDynamic thinkerCommunicationDetail oriented

Required

2+ years of experience working in the Tier 3 Automotive Dealer industry

2+ years of experience in Tier 3 automotive digital marketing (either at a dealership/group or as a vendor)

Advanced or expert proficiency with Google Analytics (GA4)

Intermediate or greater understanding of SEO strategy and modern best practice

Intermediate or greater proficiency with Google Search Console, and Google Business Profile

Familiarity with Facebook Ads marketing and ads management

Familiarity with a variety of 3rd party products and vendors serving Tier 3 automotive (i.e. website vendors, chat tools, digital retailing tools, etc.)

Strong Organizational Skills: Capable of managing multiple tasks simultaneously while maintaining focus and attention to detail

Excellent communication skills and the ability to explain complex data to clients in a digestible format

Detail oriented

Driven to operate with excellence without supervision

Self directed; Able to self-manage

Proficient word processing software (i.e. Google Docs), spreadsheets (i.e. Google Sheets), slideshow software (i.e. Google Slides)

Dynamic thinker