DecisionPoint Technologies · 1 hour ago
Integration Technician
Greensboro, NC
Full-time
Onsite
New Grad, Entry Level
$21/hr - $23/hrDecisionPoint Technologies is focused on bridging software, hardware, and technical systems. The Integration Technician will assemble, install, configure, and maintain complex systems while collaborating with various teams to ensure seamless operation across platforms and products.
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Responsibilities
Bench, assemble, and configure system components including but not limited to Point-of-Sale systems, pin pads, back office PCs, and mobile devices (tablets and handhelds)
Conduct comprehensive testing of systems to identify and resolve any errors or inconsistencies. Collaborate with the Quality Assurance Coordinator and Integration Coordinator to document results and ensure compliance with customer standards
Diagnose and resolve technical issues in integrated systems swiftly and efficiently
Assist with the deployment of system updates, patches, and upgrades. Evaluate new components or technologies to improve existing integrations
Maintain thorough and up-to-date documentation for system configurations, workflows, and troubleshooting procedures
Work closely with engineers, project managers and coordinators, and clients to ensure integration objectives are met
Follow organizational and industry best practices to ensure compliance with data security, privacy policies, and workplace safety standards
Identify process bottlenecks and recommend solutions for increased efficiency
Qualification
Required
Previous experience as a technician, systems integrator, or in a technical support role is highly desirable
Familiarity with the integration of software and hardware systems, network configuration, and troubleshooting
Proficiency in working with operating systems such as Windows, Linux, or macOS
Knowledge of networking protocols (TCP/IP, DNS, DHCP) and network devices (routers, switches, firewalls)
Capability to use hand and power tools for hardware assembly
Able and willing to lift, pull, and push up to 50 pounds
Work under minimal supervision
Climb steps or ladder to reach products
Preferred
Excellent problem-solving and analytical abilities
Strong verbal and written communication skills
Capacity to work independently and as part of a multidisciplinary team
Adaptability to shifting priorities and fast-paced project environments
Attention to detail and a commitment to high-quality workmanship
Company
DecisionPoint Technologies
DecisionPoint Technologies (DPT) is the market-leader in enterprise mobility and integration of purpose-built, innovative edge technology solutions across North America.
Founded in 1998
201-500 employees
H1B Sponsorship
DecisionPoint Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SOSV
2023-09-12Debt Financing
2023-09-07Acquired
2012-12-01Seed
Leadership Team
Shane Snyder
President / Chief Executive Officer
Andrew Ross
Interim Chief Financial Officer
Recent News
2024-12-28
2024-11-07
Global Legal Chronicle
2024-05-05
Company data provided by crunchbase