Assistant Branch People Leader/Detroit jobs in United States
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Community Financial Credit Union ยท 2 hours ago

Assistant Branch People Leader/Detroit

Community Financial Credit Union is dedicated to providing exceptional member experiences and financial empowerment. The Assistant Branch People Leader is responsible for guiding consultants, ensuring operational excellence, and fostering an environment where both team members and members thrive.

BankingCreditFinancial ServicesNon Profit

Responsibilities

Guide and develop Consultants
Walk alongside members in both light and dark moments
Champion operational excellence
Guide the digitally-forward experience
Drive performance and accountability

Qualification

Performance ManagementCustomer ServiceLeadershipDigital EngagementMicrosoft Office SuiteEmpathyTrust BuildingInterpersonal SkillsProblem SolvingOrganizational Skills

Required

High school diploma or equivalent
3 years of progressive experience in a retail or service environment and/or related experience
Experience and a passion for leadership, performance management, and team member development
Experience with face-to-face customer service, digital engagement and basic sales/referrals
Proven ability leading people through change and driving innovation by building a circle of safety
Strong planning, organizational and time management skills
Responsive and empathetic to requests and needs of others
Excellent interpersonal and communication skills
Ability to effectively problem solve and resolve conflict
Ability to build trust and maintain confidentiality of sensitive and proprietary information
Proficiency using Microsoft Office Suite

Preferred

4 years of progressive experience in a retail or service environment and/or related experience

Benefits

Comprehensive medical, dental, and vision plans
Four weeks of PTO for all full-time team members
Up to 12-weeks paid paternity/maternity leave
Lifestyle Accounts to help with your personal wellbeing
Family Health Benefits
Paid time off to observe all Federal Holidays
Flexible work options, including flex scheduling and work from home for many positions
A generous 401k match
Numerous employee engagement activities
Community Resource Groups
Paid time off for occasions such as volunteering, caregiving, and family events

Company

Community Financial Credit Union

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Community Financial Credit Union is a not-for-profit, full-service financial institution that is committed to investing in our communities.

Funding

Current Stage
Growth Stage

Leadership Team

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Meg Pankow
SVP/CFO
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Scott Cameron
SVP / Chief Financial Officer
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Company data provided by crunchbase