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HawaiiUSA Federal Credit Union · 2 hours ago

Assistant Branch Manager

Kakaako Branch, Honolulu, HI, US

Full-time

Onsite

Mid, Senior Level

$60K/yr - $73K/yr

3+ years exp

HawaiiUSA Federal Credit Union is a local, not-for-profit, federally insured financial cooperative dedicated to helping members achieve their financial goals. The Assistant Manager plays a pivotal role in supporting branch operations, leading a team, driving business development initiatives, and ensuring operational excellence and member satisfaction.

BankingFinancial ServicesInsuranceVenture Capital

Comp. & Benefits

Responsibilities

Support the Branch Manager in daily operations, including scheduling, planning, and cross-training staff to maximize efficiency and service quality

Lead sales training conversations with staff and members to meet or exceed branch sales goals

Attend community events to promote HawaiiUSA products/services to grow membership, loans, & deposits

Conduct operational audits and ensure compliance with banking regulations and internal policies

Excellent communication skills with the ability to interpret complex documents and present persuasive sales presentations

Manage consumer loan underwriting processes and provide financial consulting to members to meet their needs effectively

Foster strong banking relationships and collaborate with internal teams to drive branch sales and business development initiatives

This position involves interpreting complex financial documents, regulatory requirements, and credit union policies, to ensure compliance and sound decision-making

Service existing Select Employee Groups (SEGs) and schools within assigned market

Perform other duties as assigned

Qualification

Loan underwritingBusiness developmentBranch managementSalesforce CRMOperational auditsPersuasive presentationTeam performance optimizationLeadershipCommunication skills

Required

High School Diploma or equivalent

Minimum of 3 years of experience in sales and service experience

Demonstrated proficiency in loan underwriting and/ or depository and branch related products

Demonstrated knowledge of credit union or banking regulations

Preferred

Bachelor's degree in Finance, Business Administration, or a related field

5 years or more of experience in banking or financial services with demonstrated leadership capabilities

Experience in branch management, assistant management, Senior Member Relationship Consultant, or other roles operating in a leadership capacity within the retail credit union or banking industry

Demonstrated knowledge of operational audit procedures

Proven track record of leading change and innovation in a financial services environment

Familiarity with business development strategies specific to banking and financial products

Cross-training experience and expertise in scheduling/planning to optimize team performance