ADT · 3 weeks ago
Service Technician
Poca, WV
Full-time
Onsite
New Grad, Entry LevelADT is the #1 smart home security provider in the U.S., dedicated to helping save lives and protect families and businesses. The Residential Service Technician is responsible for troubleshooting, configuring, and programming security and site automation solutions, while ensuring customer satisfaction through direct interaction and service delivery.
Cyber SecurityHomeland SecurityInformation TechnologySecuritySmart Home
Responsibilities
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control
Follow and complete required processes of wired/wireless technology and connection procedures
Test and validate system signals/communication with central monitoring to properly establish service
A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home
You will work in a dynamic, collaborative environment, working closely with customers and coworkers
This role involves providing solutions by visiting customers at their homes or businesses
Qualification
Required
Service experience
Technical aptitude
Strong verbal communication
Customer focused and customer driven mindset
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
Benefits
Full benefits on the 1st of the month after 31 days of employment
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Company
ADT
ADT is a security company that provides smart home solutions and business security.
Founded in 1874
1001-5000 employees
H1B Sponsorship
ADT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (42)
2023 (34)
2022 (40)
2021 (32)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$4.1BKey Investors
State FarmGoogle
2025-10-28Post Ipo Debt· $325M
2025-09-30Post Ipo Debt· $1B
2025-03-03Post Ipo Secondary
Leadership Team
Jim DeVries
Chairman, President and Chief Executive Officer
Jeff Likosar
President, Corporate Development and Chief Financial Officer
Recent News
2026-01-07
2025-12-24
2025-12-22
Company data provided by crunchbase