Omnicell · 7 hours ago
Senior Manager, Business Systems (Salesforce Platform)
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
7+ years expOmnicell is seeking a dynamic and strategic Senior Manager of Salesforce Platform to lead the evolution of their CRM ecosystem. This role is central to driving Salesforce strategy, platform enhancements, data integrity, and reporting excellence across their North America Growth organization.
Health CareHospitalMedical
Responsibilities
Lead cross-functional collaboration to align business sales strategy with a scalable Salesforce roadmap
Partner with IT to translate business and technical requirements into actionable solutions that drive usability and data integrity
Evaluate and optimize the current Salesforce environment to improve user experience, streamline workflows, and enhance data capture
Spearhead integrations between Salesforce and platforms like Gainsight and Plan View to support a unified CRM ecosystem
Collaborate with Commercial Data teams to ensure seamless data flow and system connectivity across the organization
Champion change initiatives by coaching teams through transitions and fostering adoption of new tools and processes
Build strong matrix relationships across Sales, IT, and other stakeholders to ensure alignment and shared ownership
Advocate for user experience and establish governance around training and adoption to maximize Salesforce effectiveness
Understand and synthesize business needs from diverse stakeholders into scalable Salesforce solutions
Define and implement architectural strategies that balance innovation with platform stability and security
Build and mentor a team of Analysts and digital talent to support platform enhancements and ongoing maintenance
Design Salesforce enhancements with broad enterprise impact, including integrations with other systems
Lead CRM customization, support, and maintenance projects aligned with business goals
Manage Salesforce releases, enhancements, and issue resolution
Prioritize and manage a backlog of feature requests from business partners
Collaborate with senior leadership, analysts, and SMEs to identify CRM improvements and reporting needs
Develop and maintain CRM data analysis and reporting systems to support strategic decision-making
Oversee data cleansing activities across key Salesforce objects (e.g., accounts, opportunities, quotes)
Ensure strict adherence to Sarbanes-Oxley policies related to Salesforce
Lead performance management activities including MBO tracking and evaluations for direct reports
Qualification
Required
Bachelor's Degree
7+ years of experience in system administration, business intelligence, data analytics, sales support or related field
3+ years of experience with SalesForce.com
3+ years of direct or indirect people management
Preferred
Experience with Salesforce Integrations or consolidations with other systems/software preferably with Gainsight or Plan view
SalesForce.com Certified Administrator: ADM-201 and/or ADM-301
Experience in the healthcare industry
Strong customer focus and a good understanding of order management concepts and user experience
Excellent people management skills, and the ability to maintain a close understanding of workloads being distributed and constantly reassessing based on changes to priority
Effective verbal and written communications skills; effective presentation and negotiation skills with demonstrated ability to facilitate cross-functional team projects
An understanding of complex business applications, data analysis, definition, design, logical modeling and relational databases
A high threshold for ambiguity and lack of structured process during early phases of engagements
Business acumen including a good sense of how applications can be utilized to improve business processes and drive performance
Ability to balance multiple, cross functional projects and priorities
Company
Omnicell
Omnicell, Inc. (NASDAQ: OMCL) is a leading provider of automated and business information solutions enabling hospitals and healthcare
1001-5000 employees
H1B Sponsorship
Omnicell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (18)
2023 (28)
2022 (53)
2021 (31)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$170M2024-11-20Post Ipo Debt· $150M
2001-08-07IPO
2000-02-18Series Unknown· $20M
Leadership Team
R
Randall Lipps
Chairman, President, CEO and Founder
Nchacha E. Etta
Executive Vice President & Chief Financial Officer
Recent News
Company data provided by crunchbase