Apply on Employer Site

HealthEquity · 2 hours ago

AVP Relationship Management - Enterprise Clients

United States

Full-time

Remote

Mid, Senior Level

$138K/yr - $182K/yr

7+ years exp

HealthEquity is on a mission to transform how consumers engage with their health and financial well-being. The AVP, Relationship Manager - Enterprise Clients is responsible for leading a team to drive growth and retention opportunities with existing employer partners, while championing strong client relationships and developing market-driven strategies.

Financial ServicesHealth CarePayments

Growth Opportunities

Responsibilities

Managing and carrying out the personnel actions for direct reports, including but not limited to hiring and scheduling; training and evaluating; coaching and managing performance; making salary, merit, or other compensation recommendations for team of direct reports; and making recommendations and/or taking corrective or disciplinary action as appropriate

Supporting your team members in achieving their goals to expand the number of accounts (Health Savings Reimbursement Accounts, Lifestyle, Commuter, COBRA and Direct Bill) and custodial assets for existing employer partners

Supporting your team in establishing and maintaining strong relationships with their clients and their client’s consultant/broker, as well as other ecosystem vendor partners

Providing leadership to account executives in securing and building business partnerships with their selected customer base

Working with the team to gather information, analyze and develop strategies concerning dynamics that may affect their area of responsibility, such as changes in customer ownership or new affiliations; current market share and targets of opportunities for new growth; customers’ changing requirements; and competitor strengths and weaknesses. And continually communicating strategies to the SVP, Enterprise Client Relationships

Serve as an escalation point for your team members, in partnership with the SVP, Enterprise Client Relationships when advocating internally on behalf of the employer partner

Provide oversight to your team, to guide each member on consultative strategic activities with employer partners (such as overall corporate and benefits strategies benefit plan review, CDH account adoption best practices, financial health, RFPs)

Support the team in developing and reporting when asked for client financial performance including renewal planning, negotiation and profitability levels

Provide guidance for and oversight to your team members to ensure HealthEquity is delivering the service, support, and overall solution to our clients

Impart your healthcare industry knowledge as well as knowledge of your client’s industry

Be proactive in advocating the needs of your team members related to program/product needs

Engage with other leaders and teams across the business on cross-functional initiatives

Seek out and hire top talent, develop and promote existing talent, and build strong leaders

Actively engage in internal HealthEquity operational and leadership meetings to support our business

Other duties as assigned

Qualification

Strategic sellingRelationship managementHealthcare industry knowledgeEmployer benefits frameworkNegotiation skillsProactive problem solvingListening skillsPresentation skillsLeadership skillsCollaboration skills

Required

Proven track record of over 7+ years of strategic and consultative selling and partnering with senior-level executives including but not limited to CHRO, CFO and EVP, SVP and VP Compensation and Benefits and retirement within the Insurance or Finance industry in the Enterprise space

Bachelor Degree

Expert relationship management skills including negotiation, collaboration, and listening skills

Familiarity with Health Insurance Industry and all types of Health Accounts

Presentation Skills including messaging and positioning information to meet and influence client need

Proactive problem solving

Proven leadership skills

Strong working knowledge of employer benefits framework and plan design

Occasional travel to attend training or meetings may be required