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Four Seasons Hotels and Resorts · 5 hours ago

Hualalai Sports Club & Spa Spa Hostess - Full Time

Kailua-Kona, HI

Full-time

Onsite

New Grad, Entry Level

$24.07/hr - $24.07/hr

Four Seasons Hotels and Resorts is a luxury hospitality company that focuses on creating exceptional guest experiences. They are seeking a Spa Hostess who will greet guests and provide them with information about the sports and recreational services offered at the Hualalai Sports Club and Spa, while ensuring a clean and welcoming environment.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Greet all guests with aloha and create and provide a comfortable environment for them while in the Hualalai Sports Club & Hualalai Spa

Provide guests with a thorough knowledge of the sports, fitness and recreational services offered at the Hualalai Sports Club & Hualalai Spa

Provide the Spa Operations Manager(s), Director of Hualalai Sports Club & Hualalai Spa, Director of Operations and/or Manager on Duty information on feedback from guests, thereby creating and ensuring the best possible experience for them

Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs

Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas; Aerobics Room, Equipment Gym/Fitness Centers, Pool, Attendant Station, Locker Rooms, Operation Center, Basketball, and Volleyball Courts

Responsible for the daily operation and maintenance of the locker room and wet areas of the Spa, fitness areas and gyms according to established protocols and procedures

Offer guests a detailed tour and orientation of the facilities and amenities and assist them as needed during their visit, including ensuring that they are on time for their appointments

Prepare aromatherapy cloths and fresh juice and serve guests according to proper service procedures and standards of hygiene

Ensures locker room and outside areas are well-stocked with guest supplies and amenities and ensure high quality presentation of these items

Ensure cleanliness, orderliness and minor maintenance of all areas within the lounges, locker rooms and fitness areas including the vanity/amenity areas, sinks, toilets, showers, steam rooms, saunas, and locker rooms after every guest use to maintain hygiene standards

Qualification

Customer ServiceSpa ExperienceComputer SystemsCommunication SkillsTeamwork

Required

This position is assigned to the Female locker room area and, due to the privacy and comfort of our guests, requires a Female Hostess in accordance with applicable law (Bona Fide Occupational Qualification – BFOQ)

Successful candidate must possess legal work authorization in United States

Ability to accurately read and work with computer systems

Strong Customer Service skills

Weekend and Holiday availability required