MAPFRE · 4 hours ago
Claims Adjuster - Century Automotive Service Corp ( Hybrid or Remote)
Albuquerque, NM
Full-time
Hybrid
Mid Level
$34K/yr - $54K/yr
3+ years expMAPFRE, through its subsidiary Century Automotive Service Corporation, is a leading provider of extended warranty programs based in Albuquerque, New Mexico. They are seeking Vehicle Repair Claims Adjusters to handle and service Vehicle Service Contracts, ensuring timely and efficient claims processing while maintaining quality customer service.
InsuranceLife InsuranceProperty Insurance
Responsibilities
Maintain the time of answered incoming claim calls to 60 seconds or less
Must be able to effectively adjudicate 20-30 claims per day
Maintain an average of 40+ calls per day
Promptly, effectively and professionally respond to all claim telephone inquires
Promptly handle all extraordinary claim, customer, or client issues to a successful conclusion
Maintaining positive working relationships both internally and externally
Work closely with the Claims Lead and promptly resolve customer and/or client claims issues
Special projects or other duties as assigned
Qualification
Required
Vehicle Repair, Service Writing and or Automobile Technician experience
A minimum high school diploma
The ability to work in a fast paced call center
The ability to identify and remove obstacles to ensure efficient workflow
Must be proficient with computers and applications, i.e. MS Word, Excel, etc
Must possess good interpersonal, verbal and written communication skills
Preferred
3 - 5 years previous work experience within the Automotive Industry
Company
MAPFRE
MAPFRE a global insurance company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-09Acquired
Leadership Team
Dan Olohan
Chief Operations Officer
Jaime Tamayo
CEO INTERNACIONAL
Recent News
MarketScreener
2025-11-01
Company data provided by crunchbase