Macy's · 3 hours ago
Retail Fragrances Sales Leader, Firewheel Town Center - Full Time
701 Horseshoe Drive, Garland, TX, 75040, US
Full-time
Onsite
Entry, Mid Level
1+ years expMacy's is a storied retail company that has been part of America for over 160 years. They are seeking a Fragrance Team Leader to drive sales, motivate colleagues, and enhance customer experiences in the Fragrance department.
Consumer GoodsFashionRetail
Responsibilities
Connect the business priorities to the daily activities of all colleagues by understanding and providing direction on how brand training, events, and product strategies drive sales
Inspire teamwork, clearly model behavior, and articulate activities to achieve sales goals and elevate the customer experience
Communicate with vendors and store leadership to execute events based on the marketing calendar to achieve sales plan
Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
Onboard new hires, review colleague productivity levels, provide coaching/feedback, and partner store leadership on team performance
Support cross-brand selling environment and train Fragrance team on all unassisted brands and department key items
Offer the customer compelling experiences, opportunities to discover products, and relationships that keep them coming back
Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
Build brand loyalty through engaging customers in our rewards program
Foster an environment of continuous learning through personal behaviors, product demonstrations and peer to peer learning
Remain up to date on product knowledge by attending virtual and in-person training from designated brands
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Adhere to safety and hygiene standards; comply with asset protection control procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area
Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals
Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
Ability to think creatively, strategically, and technically to address business challenges and opportunities
Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
Partnership with the total Beauty team to drive line sales and deliver the customer experience
Leads by example and motivates team to reach goals
Inspires customers to buy and help them look and feel beautiful and confident
Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
Possess a passion and a business-minded attitude to succeed in a performance-based work environment
Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
Able to resolve customer problems in a constructive and forward-looking manner
Manage multiple tasks at once in a fast-paced environment
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
1 to 2 years of relevant work experience
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
This position requires lifting, constant moving, standing, and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule with retail hours, including days, evenings, weekends, and holidays
Benefits
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications
Michael Krans
VP of media network
Recent News
2025-12-19
2025-12-04
Global Cosmetics News
2025-12-04
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