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Macy's · 7 hours ago

Asset Protection Detective, Northlake Mall - NC - Full Time

6845 Northlake Mall Drive, Charlotte, NC, 28216, US

Full-time

Onsite

New Grad, Entry Level

Macy's is a storied retailer with over 160 years of history, and they are seeking an Asset Protection Detective. The role involves using advanced technology and analytics to reduce shortages and protect company assets while maintaining a safe shopping environment.

Consumer GoodsFashionRetail

H1B Sponsor Likely

Responsibilities

Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees

Understand and leverage de-escalation tools in order to provide a safe and secure environment for our customers and colleagues

Recover stolen merchandise

Research and provide statements and evidence to support investigations

Prepare reports on theft incidents, investigations, and audits

Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation

Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement

Testify in court for criminal and civil cases

Train colleagues on protocols to help protect company assets

Respond to alarm conditions and work on special assignments

Facilitate first aid for customers and colleagues

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

Surveillance techniquesDe-escalation toolsReport preparationPartnership buildingFirst aidLicensesCertificationsResourcefulnessCommunication skillsTeamworkAdaptability

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

A resourceful self-starter who can adapt quickly to changing priorities

Ability to communicate and share information with diverse groups of customers and peers

Enjoy working as part of a team, as well as independently

Obtain and maintain required licenses, trainings, and certifications

High School Diploma or equivalent

Walking, standing for extended periods; bursts of quick movement

Apprehension of subjects in accordance with company policy

Requires hearing, close vision, color vision, and ability to adjust focus

Occasional stooping, kneeling, crouching, and reaching above eye level

Ability to spend long periods of time in enclosed areas

Lifting and moving items up to 30 pounds

Preferred

For jobs in New York, a current New York State Security Guard License is required

Benefits

Comprehensive health and wellness coverage

401(k) match to invest in your future

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's

Glassdoor3.4

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Founded in 1858

New York, New York, USA

10001+ employees

http://www.macysjobs.com

H1B Sponsorship

Macy's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2022 (10)

2021 (26)

2020 (37)