Sunshine Water Services · 5 hours ago
Field Tech I
Sandwich, IL
Full-time
Onsite
Entry Level
$19.65/hr - $25.85/hr
2+ years expNexus Water Group is a leading regulated water and wastewater utility serving over 1.3 million people across the U.S. They are seeking a Field Tech I responsible for reading and recording water meters, identifying equipment problems, and performing minor maintenance. The role involves customer interaction and requires travel between service areas.
Utilities
Responsibilities
Maintain accurate and up-to-date records
Document customer interaction and Field Activities in CC&B
Act as liaison between the customers and customer service personnel for problem/complaint resolution
Respond to customer inquiries regarding meter reading schedule, billing, how meters are read and other customer service related matters
Provide on-site customer communication
Assist with maintaining mechanical, electrical and piping systems for area water/wastewater facilities, collections and distribution systems
Constant, independent travel daily between worksites on Company time
Must work On-Call in rotation as scheduled; responds to emergency situations as required
Perform minor meter maintenance and repair duties
May walk 5 – 10 miles per day over established route, reading between 200 and 1200 meters per day and records volume used by residential and commercial customers
Determine consistency of meter readings; reports unusual cases of water usage to supervisor
Inspect meters and connections for defects, damage and unauthorized connections; ensures meters are registering properly. Indicate irregularities on forms for necessary action by servicing department
Turn off service for nonpayment of charges in vacant premises, or on for new occupants
Assist with ordering parts and job costing
Assist with the installation and disconnection of water meters and sewer services
Perform other related duties as assigned
Qualification
Required
Requires at least 2 years of mechanical work experience
High school Diploma or GED
Must maintain a valid driver's license
Ability to frequently perform moderate to heavy physical demands, including lifting (75 lbs.), walking (10+ miles daily), climbing and mechanical repair
Ability to read meters, charts and gauges and accurately maintain records of plant operations
Ability to read and comprehend written technical information and to communicate clearly and effectively, both verbally and in writing
Ability to review, classify, categorize, prioritize and/or analyze data
Ability to perform mathematical equations to determine chemical doses required for flow rates and proper treatment
Ability to establish and maintain effective working relationships with the general public, co-workers and regulatory agencies
Familiarity with computer applications MS Word, Excel and utilizing tablet and mobile device; ability to learn internal software programs
Ability to operate, maneuver and/or control the actions of equipment, machinery, tools and/or materials used in performing essential functions
Preferred
Water meter reading experience preferred
May be in process of obtaining Distribution and/or Collections Systems certificate or first-level plant operating license
Benefits
Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays
Comprehensive Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
401(k) Program: Employer contribution. Employer contribution made to the 401(k) plan are vested at 100% and start 30 days after your start.
Grow with us: Professionally development opportunities through training, professional certifications, and education allowance
Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.
Company
Sunshine Water Services
Sunshine Water Services is experienced in managing virtually every type of water and wastewater facility, from the most fundamental to the most advanced equipment and processes.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase