Eurofins Consumer Product Testing · 1 hour ago
Inside Sales Representative
Baltimore, MD
Full-time
Onsite
New Grad, Entry LevelEurofins Scientific is an international life sciences company providing analytical testing services to clients in various industries. The Inside Sales Representative will support sales executives with quotations, orders, and CRM-related duties while ensuring customer satisfaction and maintaining accurate databases.
International Trade & Development
Responsibilities
Work with assigned sales executives providing support with quotations, orders and CRM related duties
Provide onsite support for all remote Sales Executives when needed including receiving and hosting customers at the lab, following up on action items with Department Managers, and other duties as requested
Follow up with customers and prospects on inquires and prepared proposals
Customer Service support including data entry, project set up, updating CRM, new vendor/accounts processing
Maintain & update Dynamics, CRM, Salesforce (OR OTHER) database
Adding customer companies/contact’s information to database
Ensure that all information input during request for quote processing is accurate and all relevant fields are completed
Maintain relevant notes that pertain to a project or opportunity. This includes correspondence/communication between personnel and correspondence/communication between Project Coordinator (PC) and the customer
Support project coordination team to maintain existing customer accounts to ensure customer satisfaction with prompt and courteous service
Follow up promptly on completed projects as requested by project coordinator to receive customer feedback and next opportunities. Provide feedback from customers to Sales Executives, Department Managers, and leadership team as needed
Outbound calling and emailing from data bases as directed by Sales Manager, re-engagement with passive accounts
Interdepartmental support of company sponsored events or miscellaneous administrative tasks
Other duties as assigned
Qualification
Required
This is a high profile position that requires interactions with sales and project coordination team
This position requires excellent organizational and interpersonal skills
The candidate must be able to work well and communicate effectively with all levels of management and staff as a team member and be able to work independently with minimal supervision
Must perform well under pressure in a fast paced environment
This position requires initiative, judgment and professionalism, and skill in composing a variety of written and electronic materials
The candidate should have excellent computer skill and superior proficiency at Microsoft Office applications (Work, Outlook, Excel, and Visio) and Internet Explorer
Benefits
Comprehensive medical coverage
Dental
Vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Company
Eurofins Consumer Product Testing
The Consumer Product Testing (CPT) Division, focused on non-food consumer products, is known for its flexible approach and capability to deliver customized solutions in the fields of quality assurance and control.
Founded in 1987
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase