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JCPenney · 3 hours ago

Fine Jewelry Commission Sales Associate - Metropolis

Plainfield, IN

Part-time

Onsite

Entry Level

$12.50/hr - $12.50/hr

2+ years exp

JCPenney is a shopping destination for diverse, working American families, offering a broad portfolio of products including fine jewelry. The Fine Jewelry Commission Sales Associate will engage customers, educate them on products, and support sales goals while maintaining store operations and performance standards.

E-CommerceFashionRetail

Responsibilities

Customer Service & Sales -Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business. Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP)

General Operations- Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Maintains sales floor recovery processes to ensure a clean and organized store environment

Performance Standards-Supports company shrink and safety initiatives and consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance

Qualification

Retail experienceCustomer serviceSales skillsRelationship buildingAdaptability

Required

Minimum of 2 years retail experience

Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service

Informs customers of key product attributes to generate interest and to build clientele

Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business

Actively and enthusiastically engages customers to support the company's Instant Credit Application Process (iCAP)

Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)

Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities

Maintains sales floor recovery processes to ensure a clean and organized store environment

Supports company shrink and safety initiatives and consistently meets established performance standards for the role

Drives Performance - Holds self-accountable to a higher standard to achieve results

Provides feedback, visibility, and recognition to the team

Builds Relationships - Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience

Drives Change - Adapts quickly to changing situations with energy and a positive attitude

Shows Courage - A confident leader; willing to take on challenging assignments

Acts in accordance with beliefs and deals with conflict quickly and in a positive manner