Endeavor Air ยท 2 hours ago
Director, Crew Resources
Minneapolis, MN
Full-time
Onsite
Lead/Staff, Director/Executive
$130K/yr - $170K/yr
5+ years expEndeavor Air is a wholly-owned subsidiary of Delta Air Lines, operating regional jets across North America. The Director of Crew Resources will lead a team to optimize staffing and planning for crew operations, ensuring operational excellence and financial goals are met while fostering strong labor partnerships.
Aerospace
Responsibilities
Leverage processes to drive crew efficiency to meet crew direct financial operating targets while maintaining operational performance
Determine airline block hour capacity through collaboration with maintenance (MX) and Delta Network
Forecast long range crew staffing and training plans to align flying demand with new hires, upgrade, and various training events
Oversee inputs of the crew staffing models to ensure efficient staffing methodology, training, vacation allocation, absence plans, and credit
Work directly with Labor Relations and Labor Unions to resolve crewmember issues, grievances, and investigations. Negotiate with Labor Unions as a core member of the company negotiating committee
Develop and maintain statistical crew utilization data, model reporting, and strategy decks on a monthly and ad-hoc basis for C-suite review
Manage and set operational crew buffers (Block, FDP, Rest, Connection) using predictive modeling
Provide guidance to operations and senior management in the administration of the pilots and flight attendant contracts as related to crew resources
Expand the utilization of software tools (i.e., Rainmaker, Jeppesen, AdOpt) to identify opportunities to enhance decision making
Responsible for the analysis of monthly network schedules to ensure operational, crew, and maintenance needs are met
Foster productive working relationships with internal operating departments and external customers e.g., DL network planning, Delta Connection
Oversee and identify the most efficient manners to build pairings and lines, flow, and completion of the monthly bid process and interface
Oversee the Network Planning team, optimizing aircraft rotations to crew while satisfying MX needs
Ensure contractual crew bidding, schedule/position awards, and pay process and timelines are aligned with crew contracts
Foster a positive working relationship and environment with pilot and flight attendant Union committees
Stay informed on the development of new automation / processes within the industry to enhance crew efficiency / productivity and crew pay. Attend conferences representing Endeavor as an industry leader and share best practices
Manage and continually work to develop and improve the process of efficient and effective ways of administering crewmember pay, pay changes, absence management, and termination
Coordinate between Crew Resources and Crew Scheduling management teams to ensure consistent schedule and pay coding practices
Ensure adherence to all FAA Regulations, Company, and Departmental Guidelines
Manage employee performance, provide feedback, create performance evaluations, administer discipline, and participate in employee investigations and terminations
Other duties as assigned
Qualification
Required
Bachelor's Degree in Aviation Management, Business Administration, Finance or Accounting or related
5+ years of experience leading people required
Demonstrated strong analytical process skills
Excellent interpersonal, organizational, analytical, and cognitive skills. Creating spreadsheets, charts, and trending data experience required
Ability to lead tactically and strategically as required
Strong leadership skills and experience with a focus on building employee strengths and teambuilding required
Preferred
Two (2) plus years of airline operations preferred
Master's degree in business administration or aviation management preferred
Advanced knowledge of FAA Regulations and crew contracts as they pertain to crew rest and duty time, line construction, and flight training preferred
Broad knowledge of PBS, Jeppesen, Rainmaker, CAE products (i.e., CrewTrac), and MS Office Suite software preferred
Excellent communication and presentation skills with the ability to effectively influence and collaborate with stakeholders at all levels
Benefits
Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
Comprehensive Medical, Dental, and Vision Plans
401(k) with Company Match starting on Day 1
Operational Performance Rewards (OPR) Program
Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
Company
Endeavor Air
Endeavor Air is an American regional airline that operates as Delta Connection for Delta Air Lines. It is a sub-organization of Delta Air Lines.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Meredith Lang
Organzational Development Business Partner
Recent News
2025-11-11
2025-11-08
2025-11-08
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