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Unum · 8 hours ago

Leave and Disability Claims Roles - 2026

Chattanooga, TN

Full-time

Onsite

New Grad, Entry Level

$36K/yr - $62K/yr

Unum is a leading provider of employee benefits with a commitment to helping team members thrive. They are seeking candidates for various roles related to managing leave requests and disability claims, which involve ensuring compliance with leave laws and providing excellent service to customers. These positions offer comprehensive training and are ideal for individuals with strong analytical skills who want to make a meaningful impact.

FinanceFinancial ServicesInsurance

Responsibilities

Handle leave, short-term disability (STD), or paid leave claims efficiently and accurately

Determine if employees are eligible for different types of leave, such as FMLA, PFML, and corporate-paid plans

Have an advanced understanding of compliance and regulations and use this to make fair decisions about eligibility and benefits

Create necessary communications to comply with federal, state, and company leave policies

Review medical certifications and other documents, consulting with internal teams as needed

Stay updated on changes in leave laws and industry practices

Maintain good relationships with employer contacts, HR administrators, and employees

Answer questions and resolve issues for employees and employers promptly

Work with other departments to ensure smooth operations

Meet standards for accuracy, quality, and service in managing claims and leaves

Provide excellent customer service by processing claims promptly and addressing inquiries quickly

Qualification

Leave managementDisability claims processingAnalytical skillsCompliance knowledgeBasic computer skillsDecision-makingInterpersonal skillsCommunication skillsOrganizational skillsProblem-solvingTeamworkSelf-motivated

Required

Strong decision-making, analytical, and problem-solving abilities

Ability to use independent judgment and think critically in making decisions

Excellent interpersonal and communication skills (phone, email, and written)

Proficiency with Windows and basic computer skills (Word, Excel, Access)

Detail-oriented with strong organizational skills

Ability to perform in a fast-paced environment while managing multiple tasks and priorities

Ability to make fair decisions quickly and efficiently

Self-motivated and able to work independently and as part of a team

Preferred

A 4-year degree or relevant experience is preferred

Experience in medical, disability claims, or leave management is a plus

Benefits

Award-winning culture

Inclusion and diversity as a priority

Performance Based Incentive Plans

Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability

Generous PTO (including paid time to volunteer!)

Up to 9.5% 401(k) employer contribution

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

Company

Unum

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Since our founding in 1848, Unum has been a leader in the employee benefits business through innovation, integrity and an unwavering commitment to our customers.

Founded in 1848