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Macy's · 8 hours ago

Retail Cosmetics Sales Counter Manager - Trend Beauty, Mall at Rockingham Park - Full Time

Salem, NH

Full-time

Onsite

Mid Level

$16/hr - $25/hr

3+ years exp

Macy's is a storied company that has been a part of American culture for over 160 years. They are seeking a Retail Cosmetics Sales Counter Manager to manage a cosmetics line, coach a team of Beauty Advisors, and enhance customer experiences through consultations and product applications.

Consumer GoodsFashionRetail

Responsibilities

Inspire teamwork to reach sales goals and elevate the customer experience

Create lasting connections with customers who are passionate about cosmetics, beauty, and fragrance

Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results

Develop and implement business driving events to achieve department goals

Supervise proper presentation, organization, storing, and replenishment of stock

Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals

Meet and exceed your own and the company’s sales goals

Work well with vendors to get the best business outcomes

Manage vendor events and promotions, including scheduling and execution

Maintain compliance with all hygiene standards

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Qualification

Subject Matter ExpertiseAnalytical SkillsLeadershipCommunicationInterpersonal SkillsCreativityStrategic ThinkingDetail OrientationCollaboration

Required

Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement

Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area

Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals

Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines

Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Ability to think creatively, strategically, and technically to address business challenges and opportunities

Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met

Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience

Able to coach and provide feedback to Beauty Advisors to exceed daily goals

Possess a passion and a business-minded attitude to succeed in a performance-based setting

Able to resolve customer problems in a constructive and forward-looking way and of managing multiple tasks at once in a fast-paced environment

Enthusiasm for the beauty industry and the skills to provide outstanding customer care

Strong organizational skills to manage multiple tasks at once while maintaining superior results

Flexible and able to use sound judgment in ambiguous situations

Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality

3 to 5 years of relevant work experience

This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, stooping and color vision

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions