Envista Holdings Corporation · 1 month ago
Cash Collection Representative II
Envista Holdings Corporation is a global family of trusted dental brands focused on improving lives through innovative products and solutions. They are seeking a Cash Collection Representative II to perform daily collection activities, monitor overdue payments, and maintain customer relationships while collaborating with sales and customer service teams.
DentalMedical Device
Responsibilities
Perform daily collection activities and monitor overdue payments from customers
Engage in daily collection activities through telephone calls, emails, reminders, and statements
Approach customers daily to build and nurture positive relationships
Maintain accurate and up-to-date customer details and account records
Review and approve customer’s order hold releases
Drive necessary actions to improve Days Sales Outstanding and reduce bad debt percentages
Collaborate with Sales Managers, Sales Representatives, and Customer Service to discuss customer status and new orders
Prepare collection arrangements
Handle adjustments, queries, and resolve problems within company guidelines and policy
Process customer payments on accounts
Perform ad-hoc tasks as required
Qualification
Required
1-3 years' experience in similar customer-focused roles
Credit collection qualification is desirable
Proficient with computer skills (Excel, Other Office tools, Outlook, CRM)
Oracle/SAP experience
College-level education in Finance, Accounting, Business, or equivalent (E.g., Technical degree)
Fluent in English
Aptitude for a customer-oriented and service-minded approach
Collaborative and team-oriented mindset
Understanding of the credit collections process and use of collection automation tools is desirable
Company
Envista Holdings Corporation
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives.
Funding
Current Stage
Public CompanyTotal Funding
$885M2023-08-07Post Ipo Debt· $435M
2021-12-24Acquired
2020-05-18Post Ipo Debt· $450M
Recent News
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