Sales Associate - Guest Experience Specialist jobs in United States
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Bob's Discount Furniture · 4 hours ago

Sales Associate - Guest Experience Specialist

Bob's Discount Furniture is a leading omni-channel furniture retailer committed to creating a positive and inclusive workplace. As a Retail Guest Experience Sales Specialist, you will help customers achieve their home design dreams while providing exceptional service in a supportive team environment.

FurnitureHome Decor

Responsibilities

Help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere
Demonstrate strengths in customer engagement and active listening
Build relationships and follow up with clients
Utilize consultative selling and product knowledge application
Collaborate with team members and communicate effectively
Adapt to retail schedules and high-energy environments
Use digital tools and point-of-sale systems comfortably
Organize tasks and manage time effectively
Solve problems and remain goal-oriented

Qualification

Customer EngagementConsultative SellingRelationship BuildingDigital Tools ProficiencyBilingual CommunicationTeam CollaborationAdaptabilityOrganizational SkillsProblem Solving

Required

Energetic and self-motivated with strong interpersonal skills
Basic computer proficiency
Must be at least 18 years old to be considered for employment with Bob's
Ability to work a flexible retail schedule, including weekends and holidays
Customer Engagement and Active Listening
Relationship Building and Client Follow-Up
Consultative Selling and Product Knowledge Application
Team Collaboration and Communication
Adaptability to Retail Schedules and High-Energy Environments
Comfort with Digital Tools and Point-of-Sale Systems
Organizational Skills and Time Management
Problem Solving and Goal Orientation
Ability to stand for long periods and move throughout the showroom
Must be able to lift and move up to 50 lbs as needed

Preferred

Previous retail or commission-based sales experience
Bilingual communication skills
Passion for home design and interior décor
Experience with customer relationship management tools or systems

Benefits

Hourly Advance / Draw vs. Commission pay structure
Medical, Dental, and Vision coverage
Employer-paid and voluntary Life Insurance options
401(k) Profit Sharing Plan with generous match
Paid time off including vacation, sick days, holidays, and your birthday!
Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
Exclusive Employee Discounts
Flexible retail schedules including evenings, weekends, and holidays
Tuition reimbursement and professional development opportunities

Company

Bob's Discount Furniture

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Bob's Discount Furniture is a privately owned chain of furniture stores in the United States.

Funding

Current Stage
Late Stage
Total Funding
unknown
2013-12-30Acquired

Leadership Team

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Bill Barton
President and CEO
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Austin Fredenrich
Talent Acquisition Partner
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Company data provided by crunchbase