RadNet · 3 hours ago
Patient Service Representative
New York, NY
Full-time
Onsite
New Grad, Entry LevelRadNet is a leading provider of patient care in radiology, dedicated to delivering quality and access in the 21st century. As a Patient Service Representative, you will greet and register patients, verify insurance information, and ensure a smooth patient experience through effective communication and coordination with back-office staff.
Health CareHealth DiagnosticsHospitalMedical
Responsibilities
Greet and register patients in a friendly and service-oriented manner
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation
Collect and log all co-pays and fees
Answer/transfer incoming phone calls
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting
Demonstrates ability to establish, nurture, and maintain cooperative working relationships
Qualification
Required
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Preferred
Medical terminology knowledge
Recent medical/radiology office experience
Benefits
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Company
RadNet
RadNet provides diagnostic imaging services through a network of 400 owned and operated outpatient imaging centers.
Founded in 1981
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.71BKey Investors
Barclays
2025-06-11Post Ipo Debt· $100M
2024-04-11Post Ipo Debt· $1.16B
2024-03-07Post Ipo Equity· $230.2M
Leadership Team
Stephen Forthuber
President & COO
Sean Clarke
SVP Sales & Marketing
Recent News
2025-12-29
2025-12-16
Company data provided by crunchbase