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Boost Mobile · 1 hour ago

Business Feature Program Manager II

Littleton, CO

Full-time

Onsite

Mid Level

$83K/yr - $119K/yr

3+ years exp

EchoStar is reimagining the future of connectivity, with a focus on redefining consumer expectations through innovative platforms and business models. The Business Feature Program Manager II will work within the Retail Wireless Platform and Project Management Team, gathering and defining business requirements while collaborating with various stakeholders to ensure solutions meet market demands and drive customer satisfaction.

ElectronicsMobileTelecommunications

No H1B

Responsibilities

Understand the industry trends, customer needs, and competitive landscape within the wireless sector

Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features

Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development

Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs

Collaborate with design and UX teams to create intuitive and customer-friendly products

Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability

Ensure scope alignment and technical understanding of business goals

Communicate effectively with stakeholders, including executive leadership

Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis

Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance

Qualification

Business Analyst experienceProduct Management experienceWireless industry knowledgeRequirement gatheringAnalytical skillsGoogle Suite proficiencyPM tools proficiencyProject management skillsCommunication skillsInterpersonal skillsCollaboration skillsProblem-solving skillsAdaptability

Required

BA/BS in a technical or business discipline

3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience

Previous requirement gathering experience

Understanding of wireless technologies, standards, and regulatory considerations is a plus

Exceptional analytical, problem-solving, and project management skills

Collaborative, customer-focused, and proactive in a fast-paced environment

Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict

Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members

Experienced in capturing, documenting, and managing cross-functional team impacts

Self-motivated with strong, analytical and problem-solving skills; familiarity with problem solving frameworks preferred

Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes

Experience creating technical business requirements for large-scale company initiatives

Proficiency using Google Suite, Rally, Atlassian, and other PM tools