Boost Mobile · 1 day ago
Program Manager II - Business Features
EchoStar is reimagining the future of connectivity with its diverse range of brands including Boost Mobile. The Business Feature Program Manager II will work within the Retail Wireless Platform and Project Management Team to gather and define business requirements, ensuring that solutions meet market demands while driving customer satisfaction.
ElectronicsMobileTelecommunications
Responsibilities
Understand the industry trends, customer needs, and competitive landscape within the wireless sector
Engage with stakeholders, including Marketing, Customer Care, Legal, and other teams, to gather business requirements and define product features
Document and manage requirements, creating clear and comprehensive requirement documents to guide the IT team on the product development
Act as a bridge between technical and non-technical teams, ensuring clear communication and understanding of goals and customer needs
Collaborate with design and UX teams to create intuitive and customer-friendly products
Provide guidance to team members, fostering a culture of collaboration, creativity, curiosity, and accountability
Ensure scope alignment and technical understanding of business goals
Communicate effectively with stakeholders, including executive leadership
Identify, manage, and mitigate business risks; support conflict resolution and root cause analysis
Collaborate with product and IT teams to develop and implement solutions that enhance efficiency and business performance
Qualification
Required
BA/BS in a technical or business discipline
3+ years of Business Analyst or Product Management experience with a focus on the wireless industry or telecommunications, or an equivalent combination of education and experience
Previous requirement gathering experience
Exceptional analytical, problem-solving, and project management skills
Collaborative, customer-focused, and proactive in a fast-paced environment
Exceptional communication and interpersonal skills, with the ability to build relationships, influence stakeholders and leaders, and manage conflict
Strong experience in collaborating across the Enterprise and managing expectations of cross-functional team members
Experienced in capturing, documenting, and managing cross-functional team impacts
Self-motivated with strong, analytical and problem-solving skills
Experience working in fast-paced environments with an inherent ability to adapt to changing environments and processes
Experience creating technical business requirements for large-scale company initiatives
Proficiency using Google Suite, Rally, Atlassian, and other PM tools
Preferred
Understanding of wireless technologies, standards, and regulatory considerations is a plus
Familiarity with problem solving frameworks preferred
Benefits
Flexible spending accounts
HSA
A 401(k) Plan with company match
ESPP
Career opportunities
A flexible time away plan
Company
Boost Mobile
Boost Mobile offers wireless phones and services with no long-term contracts.
Funding
Current Stage
Late StageTotal Funding
unknown2020-07-01Acquired
Recent News
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2025-12-20
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2025-11-12
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