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Forman Mills · 4 hours ago

Door Greeter - Door Greeter

Reading, PA

Part-time

Onsite

Entry Level

1+ years exp

Forman Mills is one of America's fastest-growing regional retail companies, seeking talented individuals to contribute to its growth. The Door Greeter will be responsible for welcoming customers, directing them to the appropriate areas, and ensuring compliance with store policies regarding bags and packages.

ApparelChildrenE-CommerceMen'sTextilesWomen's

Responsibilities

Insuring that all customers coming into the store are directed to the proper area to help them in their shopping experience and that they are properly greeted

Ensure that all bags are properly checked in and that no opened food or drinks are entering the store

Be trained in all areas of the store layout so they can direct customers to the proper location as needed

Be trained in loss prevention so they can identify suspicious activities and notify loss prevention on the two way radio

Direct any customer with a package to check their packages

Assist customers by directing them to a specific department within the store when asked

At no time will you discuss policies or procedures with the public, but refer them to the MOD

Observe the front end register and/or customer service desk operations or areas adjacent to your station for suspicious behavior or safety issues and notify loss prevention and/or store management of anything that needs follow up

Conduct him/herself in a professional manner at all times

Proper respect will be shown to both customers and employees alike

There will be no fraternization or 'hanging out' at the register area

This position area of responsibility will be to the front end of the store and Door Guard/Greeter will remain there until properly relieved or directed otherwise by Loss Prevention or Store Management

Check contents of all employee purchases for valid receipts for the merchandise contained within the bag/s

Perform all tasks and functions assigned by management as requested to meet the needs of the business