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Michaels Stores · 6 hours ago

Retail - Picture/Art Framer - Yorktown Heights

Yorktown Heights, NY

Full-time

Onsite

New Grad, Entry Level

$17.50/hr - $20.60/hr

Michaels Stores is a leading destination for creating and celebrating in North America, operating over 1,300 stores. The Retail - Picture/Art Framer role involves building customer relationships and creating memorable framing solutions while ensuring a clean and safe shopping environment.

EducationMarketplaceRetail

Responsibilities

Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions

Deliver sales and production results

Act in lead capacity in the absence of the Framing Manager

Be a resource to assist and train other Team Members

Support and assist Framing Manager in driving KPI’s achievement

Complete framing orders with a high degree of quality and on time

Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment

Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop

Provide a fast and friendly check out experience while adhering to cash handling standards

Follow Standard Operating Procedures (SOPs) and Company programs

Support shrink and safety programs

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Operate cash register and execute cash handling to standards

Acknowledge customers, help locate product and provide solutions

Engage customers on benefits of Rewards and complete enrollments

Educate customer on Voice of Customer (VOC) survey

Assist with Omni channel processes

Other Duties As Assigned