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Universal Technical Institute, Inc. · 7 hours ago

Student Development Advisor

Austin, TX

Full-time

Onsite

Entry Level

$28/hr - $33/hr

1+ years exp

Universal Technical Institute, Inc. is a reputable educational institution with over 60 years of experience in advanced training. The Student Development Advisor plays a crucial role in enrolling students in advanced training programs by establishing relationships with them and delivering engaging presentations.

AutomotiveEducationHigher Education

Hiring Manager

Wendy Dukeman M.B.A

Responsibilities

Promotes, markets, and recruits’ students for Advanced Training Programs by delivering informational, engaging, compliant presentations to all students in both individual and group settings throughout the program, providing guidance and direction regarding career opportunities while sharing the value proposition, and educating short-course students enrolled in core programs

Customer Service: Enhances student experience by answering student questions regarding Advanced Training Programs

Collaborative Mindset: Works closely with Advanced Training Managers, Student Development Advisors from other campuses, and other departments regularly

Metrics: Drives outcomes related to Advanced Training metrics. Advises students regarding potential “downgrades” by addressing concerns and stressing the value proposition of completing an Advanced Training Program using persuasive skills

Owns the Program Change and Graduate Re-Enroll process, including maintaining tracking logs for Program Changes and Graduate Re-Enrolls

Events: Plans and coordinates Advanced Training Program Expos and other promotional events. Interviews students to determine eligibility for Advanced Training Programs, begins the application process, prepares electronic files, and schedules interviews for Advanced Training Managers

Other duties as necessary

Qualification

Customer-facing experienceSales experienceExceptional communication skillsMicrosoft OfficeAccountability skillsInterpersonal skillsAdaptability

Required

High School degree or GED required

1-2 years of customer-facing experience in service, sales, or educational support roles

1-2 years of Sales experience required

Exceptional communication skills with the ability to connect, inspire, and clearly convey complex information to diverse audiences

Willing to take ownership of, identify, analyze, and quickly resolve complex issues

Must have a good understanding of Microsoft Office programs

Adapts to the situational needs of a given student or group to ensure information is conveyed and concerns are addressed regarding Advanced Training

Builds effective relationships, works independently, ability to work in a fast-paced environment, customer service attitude, is self-motivated, organized, high level of attention to detail, and accuracy

Benefits

Paid Training

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family, offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Universal Technical Institute, Inc.

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Universal Technical Institute, Inc., is a nationwide provider of technical education training for students seeking careers as professional automotive, diesel, collision repair, motorcycle and marine technicians, CNC machinists and Welders.

Founded in 1965

Scottsdale, Arizona, USA

1001-5000 employees