Activate Games Facilitator jobs in United States
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Activate Games · 7 hours ago

Activate Games Facilitator

Activate Games is a state of the art facility with a wide variety of gaming experiences, seeking passionate and customer service savvy professionals for the role of Game Facilitator. The main purpose of this role is to ensure customers have an excellent gaming experience by checking them in, monitoring their activities, and providing assistance as needed.

Digital EntertainmentGamingMedia and Entertainment

Responsibilities

Check customers in, take payments and make reservations
Brief new groups prior to the start of the game
Monitor customers in the gaming area and provide explanation if necessary
Participating with customers in games if needed to ensure customers have an excellent experience
Maintain the rooms by cleaning, painting, and any required maintenance
Troubleshoot, identify and make minor repairs in the event of a malfunction

Qualification

Customer service experienceTroubleshooting abilityCommunication skillsMulti-tasking skillsEnergeticFriendly demeanorTime management skillsAdaptability

Required

Strong communication, multi-tasking and time management skills
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
Must be flexible and available to work evenings and weekends until 1:00am
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs

Preferred

Customer service experience is an asset

Company

Activate Games

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Activate offers high-tech games that test a team’s physical and mental agility across a wide variety of real-life challenges.

Funding

Current Stage
Growth Stage

Leadership Team

D
Daniel Haroun
Chief Financial Officer
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Bryce Anderson
Partner
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Company data provided by crunchbase