The Walt Disney Company · 5 hours ago
Manager, Social Insights
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
$113K/yr - $155K/yr
5+ years expThe Walt Disney Company is seeking a Manager, Social Insights for Hulu’s Consumer and Market Insights team. In this role, you will manage a team to translate social data into actionable insights, guide social strategies, and identify trends to drive business initiatives forward.
Amusement Park and ArcadeAnimationConsumer GoodsDigital MediaE-CommerceMedia and EntertainmentMulti-level MarketingPerforming ArtsResorts
Responsibilities
Manage a team who will support data preparation efforts and social listening/analytics requests, providing guidance, mentorship, and support to ensure high-quality and timely delivery of data and insights
Translate key business questions related to audience, content, platform, or industry into actionable research and measurement frameworks, defining the methodology, report strategy, and sets of data required for each project
Leverage social data to assess how social efforts impact business goals, identify growth opportunities, inform content creation, and drive efficiency in campaign strategy
Collaborate with the Senior Manager, Social Insights to understand consumer reactions to Hulu’s brand and content, translating insights into actionable recommendations that drive engagement and business results
Identify knowledge gaps and proactively develop strategies to address them, aligning with resource and organizational priorities
Oversee the day-to-day management of tools and proactively identify and implement ways to streamline reporting workflows, enhance data visualization/management, and increase operational efficiency
Build and maintain strong partnerships across teams to represent the social consumer’s voice and support decision-making through data-driven storytelling
Liaise with internal stakeholders and external partners to ensure alignment and clarity across all levels of decision-making
Maintain a deep understanding of social behavior, emerging trends, conversation dynamics, and best practices in social intelligence and consumer insights, while staying up to date on the TV, streaming, and digital entertainment landscapes
Qualification
Required
6+ years of relevant work experience with a Bachelor Degree or 5+ years with an Advanced Degree (e.g. Masters, MBA, JD, MD), ideally within the media and entertainment industry
Proven people management experience with the ability to mentor and develop talent
Deep understanding of brand and content social marketing in addition to social insights methodologies and their strategic applications
Proficiency in social listening and analytics tools (e.g., ListenFirst, Quid/NetBase, CreatorIQ, Dash Hudson, BrandWatch, Sprinklr, etc.)
Strong familiarity with social platforms including Facebook, Instagram, YouTube, TikTok, Twitter/X, and Reddit and the consumer behaviors attached to them
Strong storytelling abilities using data – both visually and verbally – to convey insights and drive action
Advanced PowerPoint, Excel, and Google Slides/Docs skills
Benefits
A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Company
The Walt Disney Company
The Walt Disney Company started as a cartoon studio and evolves into sports coverage and television shows.
10001+ employees
H1B Sponsorship
The Walt Disney Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (66)
2023 (96)
2022 (130)
2021 (30)
2020 (40)
Funding
Current Stage
Public CompanyTotal Funding
$11BKey Investors
Citibank
2020-04-13Post Ipo Debt· $5B
2020-03-20Post Ipo Debt· $6B
1978-01-06IPO
Leadership Team
Robert Iger
CEO
Christine M. McCarthy
Senior Executive Vice President & Chief Financial Officer
Recent News
2025-12-24
Company data provided by crunchbase