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USAA · 4 hours ago

Benefits Advisor (Mid-Level) - Health & Wellness

Phoenix, AZ

Full-time

Onsite

Mid Level

$77K/yr - $147K/yr

4+ years exp

USAA is dedicated to empowering its members to achieve financial security through exceptional service and trusted advice. The Benefits Advisor will manage key benefits programs, ensure compliance, and promote health and wellness within the organization.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Program and vendor management for the vision and dental plans

Subject matter expert for the wellness and fitness reimbursement programs

Oversee family building program

Responsible for onsite events such as the 5k across all campuses as well as the onsite biometric screenings

Coordinate efforts to ensure HIPAA processes and controls meet standard to include monitoring the HIPAA training audience to verify the appropriate parties receive periodic training as well as work with compliance, privacy and learning teams to ensure HIPAA training curriculum is reviewed annually

Applies proficient knowledge to provide guidance in the design, development, implementation, assessment and administration of benefit plans, programs, and services

Supports the daily management of programs, regulatory compliance, contract compliance and contracted suppliers

Researches and analyzes organizational trends, market data, and industry practices to identify root causes and address benefit issues to resolve efficient solutions

Assists with raised issues on benefit programs

Ensures vendors and benefit programs are integration and alignment with the Total Rewards philosophy

Assesses supplier performance and contracts meet appropriate service levels to employees and plan participants

Collaborates with the stakeholders to evaluate and modify objectives for employee benefit programs

Evaluates the efficiency and impact of changes for benefits programs and initiatives

Ensures legal compliance of regulations applying to assigned benefit programs and assesses the legal and regulatory environment that may impact current and/or future employee benefit offerings

Researches and analyzes changes and improvements to programs to maintain compliance with federal regulations

Assists with benefit projects and initiatives and serves on cross functional teams

Coordinates with key team members on the development and implementation of systems and processes which support benefit projects and initiatives

Implements the communication strategy around benefit plans, programs, and services to include open enrollment changes, pricing, plan details, and the various communication resources

Researches and analyzes measures to ensure costs are minimized and efficiencies are realized and analyzes financial impacts to programs to minimize financial exposure

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Qualification

Employee benefit plansRegulatory complianceData analysisProject managementMicrosoft OfficeOutsourced benefits administrationFederal regulations knowledgeCommunication skillsProblem-solving skillsTeam collaboration

Required

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations

Experience leading and/or running projects/programs

Working knowledge of data analysis tools and techniques

Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs

Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to sensitive inquiries and complaints

Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans

Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint

Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA