Floor Coverings International · 4 hours ago
Office Manager
Floor Coverings International is a family-owned, fast-growing flooring and home improvement company seeking an Office Manager who is organized, energetic, and passionate about people. The role involves managing operations, engaging with customers, and supporting local marketing efforts to ensure exceptional customer experiences.
Home Decor
Responsibilities
Be the welcoming voice of our company — answer calls and manage communications with customers, installers, and vendors
Schedule sales appointments and follow up on open proposals to keep the pipeline moving
Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests
Keep the office organized, professional, and inviting
Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close
Assist with order tracking, job scheduling, and delivery coordination
Support production by communicating timelines, job details, and updates with customers and installers
Help manage local marketing efforts — including social media content, community events, and home shows
Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story
Coordinate with marketing partners to ensure strong online presence and return on ad spend
Plan and support local outreach and partnership events with realtors, property managers, and contractors
Qualification
Required
1–3 years of experience in office administration, customer service, or home improvement (flooring experience a plus)
Strong multitasking, organization, and follow-through skills
Excellent phone and written communication skills
Proficient with technology — especially Salesforce, QuickBooks, Excel, and social media platforms
A positive, team-oriented attitude with a willingness to learn and grow
Comfortable working independently and managing multiple priorities
Occasional availability for weekend or after-hours community events
Benefits
Competitive salary
Paid time off
Training & development
Health Stipend: Available, if needed
Company
Floor Coverings International
Floor coverings provides innovative designs n flooring and constructional oriented services.
Funding
Current Stage
Early StageTotal Funding
unknown2003-10-20Acquired
Recent News
Floor Coverings International
2025-10-29
2025-07-28
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