Hometown Veterinary Partners ยท 8 hours ago
Veterinary Office Manager
Orland Park, IL
Full-time
Onsite
Mid, Senior Level
3+ years expHometown Veterinary Partners is a veterinary practice seeking an Office Manager to support their team and core beliefs of Culture, Collaboration, and Community. The Office Manager will oversee hospital administration, staff training, supply management, and ensure compliance with regulations, while fostering a positive work environment and enhancing client experiences.
Non-profit Organization Management
Responsibilities
Maintain a positive, supportive, and collaborate work environment
Proficient in interpersonal and conflict resolution skills to support an inclusive environment
Hire, retain, train, and develop medical staff
Onboard new team members
Training hospital teams on workflows and systems
Implement customer retention and engagement strategies and tactics
Provide a positive and exceptional client experience
Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents
Guide and utilize exceptional support staff
Familiarity with quality, safety, and health initiatives
Ensuring all licenses are up to date, and in accordance with state or federal guidelines
Ensuring the medical staff and facility comply with the federal rules and regulations
Ability to manage the hospital budget
Understanding of Business Acumen to support short/ long term growth and sustainability
Qualification
Required
High School diploma or equivalent
Minimum 3-5 year of management experience in any industry
3-5 years veterinary experience
Proficient in interpersonal and conflict resolution skills to support an inclusive environment
Hire, retain, train, and develop medical staff
Onboard new team members
Training hospital teams on workflows and systems
Implement customer retention and engagement strategies and tactics
Provide a positive and exceptional client experience
Give input, ideas, and suggestions for continual improvement of the practice environment for the care team, patients, and pet parents
Guide and utilize exceptional support staff
Familiarity with quality, safety, and health initiatives
Ensuring all licenses are up to date, and in accordance with state or federal guidelines
Ensuring the medical staff and facility comply with the federal rules and regulations
Entrepreneurial aptitude: Highly motivated with a demonstrated passion for excellence and continuous learning
Comfort in a high growth environment
Demonstrated commitment to ethics and integrity
Positive team player who motivates staff by listening, respecting, and encouraging
Strong organization, time management, and attention to detail
Solid and effective communication, technology, organizational and analytical skills
Knowledge of veterinary practice management processes, standards, and software
Impeccable attention to detail, and overall timeliness of responsibilities
Ability to manage the hospital budget
Understanding of Business Acumen to support short/ long term growth and sustainability
Leadership capabilities
Benefits
PTO for Part-Time & Full-Time Team Members (Inclusive of Vacation, Sick, Personal & Holiday)
Medical, Dental, and Vision Insurance
Telemedicine
Wellness & Mental Health Resources
Employee Assistant Program (EAP)
Life & Disability Insurance
Health Savings Account
Pet Insurance
Pet Discounts
401k
CE Allowance
Opportunity for Equity and Advancement
Flexible Schedule to Allow for Work-Life Balance
Company
Hometown Veterinary Partners
We're Hiring! You Belong Here Your experience, background, and unique viewpoints are valued here! At Hometown Veterinary Partners, you are empowered to create rewarding and sustainable veterinary careers in your hospital and for our veterinary community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kathleen Chiu (Hayes), DVM
Partner Doctor
Keri Kamba
Founder and President
Company data provided by crunchbase