Orthotic Holdings Inc. (OHI) · 3 weeks ago
Inside Sales
Chicago, IL, US
Full-time
Hybrid
Entry Level
1+ years expOrthotic Holdings Inc. (OHI) is seeking an Inside Sales Representative to grow and support small accounts within an assigned region. The role involves generating new opportunities, re-engaging inactive customers, and ensuring high-quality service for smaller accounts.
Health CareManufacturingMedical
Responsibilities
Inbound & Outbound Lead Handling – Managing incoming inquiries efficiently and proactively reaching out to potential customers within 24 hours of lead generation
Lead Qualification – Quickly assessing whether a prospect is a good fit based on budget, needs, and readiness to buy
Product Education & Consultative Selling – Providing concise, impactful explanations of how your product solves their specific pain points
Follow-Up Cadence – Establishing a structured follow-up system to keep leads engaged without overwhelming them
Pricing & Promotions Management – Ensuring smaller accounts get optimal pricing and incentives while maintaining profitability
Efficient Objection Handling – Addressing concerns with clear, value-driven responses to keep the sales cycle short
Closing Deals Quickly – Using a purchasing process, making it easy for customers to say 'yes.'
Customer Onboarding & Satisfaction – Ensuring a smooth transition post-sale to set up for renewals and future expansion
Retention & Upsell Opportunities – Identifying ways to add value over time, leading to increased lifetime value from small accounts
Data-Driven Sales Optimization – Leveraging CRM insights and sales metrics to refine strategies and maximize efficiency
Serve as a strategic partner to Outside Sales by providing data-driven insights, supporting targeted outreach, and helping execute account-level growth plans. Collaborate regularly to ensure aligned communication, maximize account retention, and uncover upselling opportunities. This role is not administrative in nature but focused on driving revenue through proactive customer engagement and thoughtful coordination with field sales efforts
Other duties as assigned
Qualification
Required
1–3 years of inside sales or customer service experience, preferably in a medical or B2B environment
Strong phone presence with the ability to engage and build rapport quickly
Comfortable handling a high volume of outbound calls and multitasking
Strong verbal communication and organizational skills
Experience using CRM and ERP tools; Microsoft Office proficiency required
High school diploma or equivalent required; higher education preferred
Prior experience with medical products or selling to healthcare professionals is a plus
Positive, self-motivated, and team-oriented with a strong work ethic
Reliable internet access if working remotely
Strong relationship management skill
Company
Orthotic Holdings Inc. (OHI)
Orthotic Holdings Inc is a complete lower extremity solutions provider.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-12-22Acquired
Leadership Team
Paul Joyce
Chief Executive Officer | Private Equity | Platform Company | Orthotics and Braces | Foot Health
Tom Andrus
Chief Executive Officer
Recent News
2025-10-31
Google Patent
2025-02-16
Company data provided by crunchbase