NorthShore Care Supply ยท 5 hours ago
Customer Service Representative - 2nd Shift
Green Oaks, IL
Full-time
Onsite
New Grad, Entry LevelNorthShore Care Supply is a fast-growing medical supply company seeking a Customer Service Representative to join their team. The role involves assisting customers over the phone, entering orders into the computer, and providing support through various communication channels.
E-CommerceRetail
No H1B
Responsibilities
Direct customer phone, e-mail, and LiveChat support
Order entry
Other general duties as assigned
Qualification
Required
Must be detail oriented
Convey trust and confidence on the phone
Be a good listener to better understand customer's needs
Strong communication skills
Strong computer skills
Top-notch general PC/Windows skills (including Word and advanced Excel)
Internet skills
Typing of at least 60 wpm
Must be able to work days/hours listed above
Preferred
Previous experience with medical billing
Previous experience with inside sales
College education
Previous experience with databases (Access, SQL)
Bilingual (Spanish/English)
Benefits
Medical
Dental and vision
Healthcare and dependent care flexible spending accounts
Company-paid life
Short and long term disability
401(k) plan with great company match
Generous paid time off policies
Company
NorthShore Care Supply
NorthShore is an online retailer specializes in incontinence supplies, youth diapers, mattress protectors and other incontinence products.
Founded in 2002
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Adam Greenberg
Owner/President
Recent News
Crain's Chicago Business
2023-12-23
2023-12-23
2023-12-23
Company data provided by crunchbase