Patient Service Representative (PSR) jobs in United States
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Southeast Medical Group ยท 2 hours ago

Patient Service Representative (PSR)

positionWoodstock, GA
timePart-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Southeast Medical Group is seeking a dedicated and compassionate Patient Service Representative to join their healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience through exceptional customer service and effective communication with healthcare providers.

Health CareMedical
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H1B Sponsor Likelynote

Responsibilities

Greets patients as they arrive and manages 20-minute wait time
Assists patient with intake processes including copying required documents
Collects co-payments, co-insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments (special focus on physician requested return visits)
Schedules referrals as indicated
Assists with patient outreach as applicable (e.g., next-day reminders, AWV support)
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed in timely manner
Performs all other related duties as assigned

Qualification

Medical office proceduresCustomer service skillsMedical terminologyData entryMicrosoft Office SuiteICD-10CPT experienceOrganizational policiesPatient care proceduresInterpersonal skillsDetail-oriented

Required

High school graduate or GED required
One year of related work experience including data entry
Working knowledge of medical office procedures and medical terminology
Ability to accurately sort and file materials by alphabetic or numeric systems
Effective communication and customer service skills required (AIDET)
Successful initial competency assessment, following rotational training
Excellent interpersonal skills
Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
Must be detail-oriented and highly organized
Firm grasp on administrative processes, and organizational policies
Knowledge of patient care and examination procedures
Must be able to maintain confidentiality at all times
Microsoft Office Suite

Preferred

ICD-10 and CPT experience preferred
Proficient in patient check in, check out and referral process

Company

Southeast Medical Group

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Southeast Medical Group offers primary care services, with a team of highly skilled physicians.
dateFounded in 1986
location
Alpharetta, Georgia, USA
people-size501-1000 employees
web-link
https://southeastmedicalgroup.com

H1B Sponsorship

Southeast Medical Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Rod Rusyniak
CFO
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Company data provided by crunchbase