Collection Specialist jobs in United States
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OneMain Financial · 8 hours ago

Collection Specialist

OneMain Financial is a leader in offering nonprime customers responsible access to credit, dedicated to improving the financial well-being of hardworking Americans. The Branch Collections Specialist contacts customers to assist them in resolving their financial obligations by arranging for repayment or settlement of account balances, focusing on long-term relationships with existing customers.

CreditFinanceFinancial ServicesInsuranceWealth Management

Responsibilities

Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies

Qualification

Collections experienceCustomer Service experienceBilingualCustomer service commitmentNegotiation skills

Required

HS Diploma/GED

Preferred

Collections or Customer Service experience
Bilingual

Benefits

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

Company

OneMain Financial

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OneMain Financial has been offering responsible and transparent loans for over 100 years.

Funding

Current Stage
Public Company
Total Funding
$2.9B
2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B

Leadership Team

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Doug Shulman
Chairman and Chief Executive Officer
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Company data provided by crunchbase