Technical Support Representative jobs in United States
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TEKsystems · 4 hours ago

Technical Support Representative

TEKsystems is a leading provider of business and technology services, and they are seeking a Technical Support Representative to provide first-class technical support to customers. The role involves troubleshooting issues, assisting clients across multiple channels, and improving processes through detailed reporting.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Resolve technical issues for software, hardware, and web-based solutions
Maintain expertise on company products and solutions
Support customers via calls and emails
Document bugs and trends for process improvement
Deliver exceptional customer service

Qualification

Technical supportTroubleshootingProcess improvementDocumentationCustomer service

Required

Resolve technical issues for software, hardware, and web-based solutions
Maintain expertise on company products and solutions
Support customers via calls and emails
Document bugs and trends for process improvement
Deliver exceptional customer service

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase