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ZMC Hotels · 6 hours ago

Front Desk

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

ZMC Hotels is dedicated to providing the best in hospitality to both employees and guests. They are seeking a friendly individual to check in guests, address concerns, and ensure a positive experience during their stay.

HospitalityHotelLeisure

Growth Opportunities

Responsibilities

Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members

Address all guest concerns and ensure follow up is complete

Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations

Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner

Qualification

Guest service knowledgeCommunication skillsOrganizational skillsBasic computational abilityBasic computer skillsTeam leadership

Required

Highly organized

Must possess a thorough knowledge of guest service and satisfaction

Requires good communication skills, both verbal and written

Most tasks are performed in a team environment with the employee acting as a team leader

Must possess basic computational ability

Must possess basic computer skills

Benefits

Medical, Dental, and Vision options for full-time employees

Paid time off and 401(k) for full-time employees

All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels

Regular opportunities for bonuses

$250 referral bonus for you and a referred associate

DailyPay: access to your already earned wages before payday

Opportunities for upward mobility and growth within the company