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City of New York · 8 hours ago

Efficiency Data Specialist

New York City, NY

Full-time

Onsite

Entry, Mid Level

$63K/yr - $72K/yr

2+ years exp

City of New York is seeking an Efficiency Data Specialist to support the Administration for Children’s Services in managing fiscal functions and ensuring timely payments. The role involves preparing reports, providing analytic support, and assisting with customer service inquiries related to financial processes.

GovernmentLegalPublic Relations

Responsibilities

Prepare spreadsheets and detailed reports for internal stakeholders and management, as needed

Monitor, tracks, and responds to inquiries

Provide analytic and technical support – for the review of invoices and issuance of payments – to internal stakeholders; and provider agencies / vendors, as appropriate

Facilitate walkthroughs, assisting staff in understanding specific roles / tasks in PASSPort

Utilize computer systems and programs such as the Procurement and Sourcing Solutions Portal (PASSPort), the New York City Financial Management System (FMS), the ACS Financial Management System (ACSFMS), MS Excel, MS Outlook, and internal systems to facilitate work assignments

Respond to inquiries and assists with all customer service inquiries from ACS staff, contracted providers, and vendors

Liaise with MOCS staff, the MOCS Helpdesk; submitting Helpdesk tickets as needed

Document standard operating procedures

Document solutions for all issues, develop standard response for each solution, and maintain an archive of both

Perform related tasks and special projects, as necessary

Qualification

Data AnalysisMS ExcelFinancial ManagementCommunity Work ExperienceTechnical SupportCustomer ServiceDocumentation

Required

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above

High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above

Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above