Qt Group · 5 hours ago
Collections Specialist
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $132K/yr
5+ years expQt Group is a global software company that powers billions of devices and applications worldwide. They are seeking a self-driven Finance / Collections Specialist to manage customer collections and sales tax activities, while also providing administrative support.
SoftwareWeb Development
Responsibilities
Collection of Past Due Invoices (40%)
Monitor accounts to identify past due invoices on daily basis
Contact customers regarding past due invoices following a multi-step process and schedule
Update collection notes in Salesforce
Report on collection activity and accounts receivable status
Provide supporting documentation related to the past due invoices
Occasionally assist with international collections
Work with third party collection agencies when needed
Customer Sales and Use Tax Compliance (40%)
Communicate with customers regarding their disposition on state sales and use tax disposition
Obtain documentation from customers relating to their disposition (exemption certificate, direct pay, instruction to invoice tax, etc.)
Update and maintain sales and use tax status in Avalara system
Monitor for expiring documentation and obtaining updated documents
Other Administrative Functions (20%)
Assist with Customer Information Forms
Complete requests for information from customers including questionnaires, W9, certifications, update requests, etc
Work with other departments and subject matter experts to answer technical specific questions
Assist with responding to customer cases in Salesforce and via email
Forwarding purchase orders to account managers, invoicing questions, order confirmations, account updates, etc
Back up for order processing and invoicing
Process orders through Salesforce order processing system
Submit invoices according to purchase order instructions (email, postal mail, supplier web portal)
Qualification
Required
5+ years' experience in a fast-paced administrative environment
2+ years of accounts receivable and collections experience ideally within a software company
Organized and ability to prioritize and multi-task
Experience with Microsoft programs (Excel, Word, Outlook, Teams)
Experience with Salesforce and NetSuite is required
Strong written and verbal communication skills
Ability to work independently as well as part of a group
Preferred
Experience with Avalara is a strong plus
Benefits
Medical
Dental
Vision
Dependent care
Flexible spending accounts
Pre-tax commuter benefits
Life insurance
AD&D
401(k)
Paid time off
12 paid holidays each year
Flexibility You Can Count On
Meaningful Wellbeing Support
Opportunities to Grow
Inclusive by Design
Rewarding Your Impact
Company
Qt Group
Qt Group is a global software company for developing mobile and desktop applications.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Velsor
Head of Programmatic Distribution Partnerships
Roger Mazzella
Strategic Partner Manager- AMERICAS
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