Patterson-Kelley · 2 hours ago
Field Service Quality Inspector
Kansas City, KS
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expPatterson-Kelley is a global company that builds innovative solutions for a sustainable world. They are seeking a Field Service Quality Inspector to troubleshoot and resolve quality and warranty issues in the field, while also being an integral part of the in-house quality team at the Olathe plant.
ElectronicsManufacturingReal Estate
Responsibilities
Perform field service functions, including troubleshooting and maintenance
Represent Marley/SPX professionally to our customers and field partners
Clear and professional communication with customers and field partners on findings and scope of work to be completed
Provide recommendations regarding installation and repair of equipment
Identify, analyze, report, and drive preventive actions on product failures
Troubleshoot and repair controls, leaks and mechanical equipment issues
To document and provide timely and detailed reports of all activities
To travel domestically and occasionally internationally approximately 50-75% of the time with the potential for this to increase seasonally
Perform factory certified tower inspections as needed
Determine and recommend which products or services best fit customers’ needs
Perform plant quality audits, inspections and implementation of corrective actions from the field
Other duties or project as assigned
Qualification
Required
Associate or bachelor's degree in a technical field or 8-10 years of relevant experience
HVAC equipment service experience required
Extensive knowledge of basic HVAC equipment, preferably including cooling towers and related products
Experience with construction sites / building safety standards and manufacturing plants
Strong troubleshooting and problem-solving abilities
Ability to effectively manage work, time and customer expectations
Strong interpersonal skills and ability to interface with multiple levels of employees both internally and externally
Excellent verbal and written communication skills
Competency in basic computer and software skills (Word, Excel, Photo and video software)
Strong technical aptitude
Ability to troubleshoot process control systems and Building Management Systems (BMS)
Must meet eligibility criteria to access customer sites with specific background requirements
Preferred
PLC and refrigeration/cooling tower experience preferred
Welding and/or coil repair experience preferred
Benefits
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Company
Patterson-Kelley
Patterson-Kelley manufactures hydronic boilers, process and domestic water heaters and fabricated systems for the commercial market. It is a sub-organization of Enviri.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase