NEOGOV · 2 months ago
Permit & Licensing Technician (Part-Time)
Village of North Palm Beach (Community Development), FL
Full-time, Part-time
Onsite
Entry Level
$23.28/hr - $37.24/hr
2+ years expNEOGOV is seeking a Permit and Licensing Technician to support the Community Development department in the Village of North Palm Beach. The role involves reviewing, processing, and issuing building permits and licenses while ensuring compliance with regulatory standards and providing excellent customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Compiles and reviews supporting documentation and reference data for permitting and approval purposes; e.g., contractor licensing, subdivision plans, plat descriptions, certificates of insurance, workers’ compensation, etc. Issues/removes holds on contractor files based on compliance with contractor requirements
Responds to a wide variety of inquiries and concerns regarding building, construction, license and permit functions and requirements; e.g., certificates of occupancy, notices of commencement, fees, charges, inspection requirements, etc
Processes approved business tax and permit applications in compliance with established regulatory standards and provides direction for resolution of non-compliance issues
Provides prompt, courteous service and assistance as the front-line contact for customers and attends to their complaints with civility and patience
Performs accounting tasks related to the receipt, processing, and recording of transaction fees and charges; ensures accurate daily balancing; and forwards records and funds to the Finance Department
Conducts research and follow-up to complete missing information or to correct inaccurate documentation; e.g., plat verifications, proper addresses, expiration dates, etc
Maintains and updates records associated with contractor files, inspection logs, issued permits, outstanding fees, violations, etc
Processes requests for Certificates of Occupancy; coordinates inspections with other Village departments and outside agencies; and issues Certificates of Occupancy accordingly
Reads and interprets plan reviews, zoning and plat maps, and Village codes and ordinances
Establishes and maintains professional working relationships with customers, fellow employees, and other Village departments
Reports to work as directed during state of emergency conditions (hurricanes, other natural disasters, etc.)
Qualification
Required
High school diploma or GED
Two (2) years of successful work experience in the customer service field, preferably in a permit technician capacity
Active ICC Permit Technician Certification or successful attainment of ICC Permit Technician Certification within one (1) year of hire date, is required
Demonstrated ability to perform multiple tasks in a fast-paced, team-oriented environment, preferably affiliated with the building/construction industry
Knowledge of accepted business and administrative practices
Familiarity with permitting and licensing operations, policies and procedures
Evidence of strong customer service skills, reflecting a high degree of tact, tolerance and respect for others when dealing with the public at large
Knowledge of and ability to utilize current technology and business software applications appropriate to the assigned responsibilities
Benefits
Part Time employees are automatically enrolled in the Village's Employee Assistance Program.
Part Time employees are not eligible for any additional benefits.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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