Spot Freight ยท 2 hours ago
Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)
Indianapolis, Indiana, United States
Full-time
Onsite
New Grad, Entry Level
$21.50/hr - $21.50/hrSpot Freight, Inc. is a logistics company that provides 24/7 support to its partners. The Logistics Coordinator role involves tracking customer shipments, resolving any issues, and ensuring excellent customer service in a fast-paced environment.
Logistics
Responsibilities
Route shipments in the most cost-effective manner
Tracking/tracing shipments while resolving any shipping errors
Provide excellent customer service to both business customers and carriers
Ability to perform a high volume of outbound calls
Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction
Communicate any transit issues to respective parties and provide solutions
Qualification
Required
Previous customer service or call center experience is required
Excellent problem-solving skills required
Highly collaborative and values constant improvement
Ability to handle a high volume of calls in a fast-paced environment
Ability to communicate in a clear and concise manner
Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly
Ability to problem solve
Ability to attend a 3-week training class that takes place Monday-Friday from 8 am-5 pm
Preferred
College degree or currently pursuing a degree is preferred
Company
Spot Freight
The industry leader in logistics services,
Founded in 2009
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Krop
Chief Financial Officer & Chief Operating Officer
Taylor D.
Human Resources Business Partner- Southeast
Recent News
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