Pacesetter Health · 6 hours ago
IT Support Technician
Pacesetter Health is seeking an IT Support Technician to join their small team. The role involves assisting end users, troubleshooting PC issues, and administering Microsoft 365 accounts and services.
Health CareMedical
Responsibilities
Provide a professional and friendly customer service experience in person, on the phone, or via email
Troubleshoot user issues with PC hardware, software, and peripherals
Maintain support ticket queue, working issues to resolution or escalation as necessary
Create and maintain user accounts, roles, and permissions in Microsoft 365
Assist IT Director with other tasks as necessary
Qualification
Required
Associate degree in Information Systems or related field, OR
Actively pursuing bachelor's degree in Information Systems or related field
CompTIA A+ certification required
Basic Windows desktop support skills
Basic LAN networking skills
Preferred
Familiarity with Microsoft 365 (formerly Office 365)
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) plus match
Paid Time Off