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AFR Furniture Rental · 2 hours ago

Residential Account Executive (54177)

Charlotte 090 - Charlotte, NC 28277

Full-time

Onsite

Entry, Mid Level

$55K/yr - $60K/yr

2+ years exp

AFR Furniture Rental is one of the nation's largest independently owned companies focused on delivering exceptional service and high-quality furniture solutions. The Residential Account Executive will support the company’s sales goals through effective sales techniques and exceptional customer service, while building and maintaining positive business relationships.

CommercialE-CommerceFurnitureRentalRetail

Responsibilities

Answer incoming calls/written inquiries

Establish, develop, and maintain positive business and customer relationships

Reach out to customer leads through cold calling and networking

Present, promote products/services to existing and prospective customers

Clarify and fulfill customers’ requests/needs by presenting various selections of the company’s products and services

Perform cost-benefit and needs analysis and quotes to existing/potential customers to meet their needs

Emphasize saleable features of the company’s products such as quality and utility

Apply knowledge of production and delivery schedules to estimate customer lead times

Coordinate sales effort with team members and other departments

Expedite the resolution of customer problems and complaints to maximize satisfaction

Understand and support the company’s sales policies and procedures to provide proper and effective treatment to all the company’s customers

Achieve agreed upon sales targets and outcomes within schedule

Analyze territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Keep abreast of best practices and promotional trends

Relate new product ideas and product extensions to management for evaluation

Document all efforts and time in Salesforce

Continuously improve through feedback

Perform other related duties as assigned

Mentor new residential team members

Training

Communicate concerns/ideas and region related items to Regional Sales Manager

Qualification

Outside sales experienceCustomer relationship managementSales techniquesProject managementTechnical communicationInterpersonal relationsPlanning abilitiesOrganizational skillsTime managementWritten communication

Required

Strong oral and written communication skills

Excellent organizational, time management, and planning abilities

Technical communication skills and computer literacy

Project management proficiency

Exceptional interpersonal relations and diplomacy

Bachelor's degree

Two or more years of outside sales success in: Rent to rent furniture rental, Apartment industry (leasing or management), Corporate Housing, or Real estate (a hospitality, design, or rental related industry)