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Walgreens · 3 hours ago

Community Management Intern

Sioux Falls, SD

Internship

Onsite

Intern

$17/hr - $19.50/hr

Walgreens is a retail company that is seeking a Community Management Intern. The role involves learning to provide exceptional customer service, assisting with store operations, and engaging with customers to enhance their experience.

Consumer GoodsHealth CarePharmaceuticalRetail

H1B Sponsor Likely

Responsibilities

Learn to provide an extraordinary customer experience in retail store setting

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers

Models and delivers a distinctive and delightful customer experience

Engages customers and patients by greeting them and offering assistance with products and services

Resolves customer issues and answers questions to ensure a positive customer experience

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)

Learn from store, pharmacy, district manager, competitors and customers/patients

Engage in a kick-off and day of service activity

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package)

Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions

Engage in weekly meetings with store manager or pharmacy manager

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs

Has working knowledge of store systems and store equipment

Receives exposure to the analysis of financial & performance data for the store, pharmacy and clinic and to the analysis of asset protection data and action plans to reduce loss

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)

Work as a group to complete the Intern Team Challenge and present to area, district and store leaders

Complies with all company policies and procedures; maintains respectful relationships with coworkers

Complete evaluation of internship program upon completion

Completes special assignments and other tasks as assigned

Attends training and completes E-learnings and special assignments requested by Manager

Shadow district leader for the specified time

Reports customer complaints to management

Assists Store Manager in planning and attending community events

Qualification

Customer serviceInventory managementCommunication skillsProblem-solvingBasic math skillsE-learningShadowingTeam collaborationFlexibilityAttention to detail

Required

Should be a Student beginning or completing Senior year towards a Bachelor's degree

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Willingness to work flexible schedule, including evening and weekend hours

Preferred

Prefer the knowledge of store inventory control

Company

Walgreens

Glassdoor3.1

Walgreens is a pharmacy, health, and wellness service center that offers trained infusion nurses and pharmacists to treat patients. It is a sub-organization of Walgreens Boots Alliance.

Founded in 1901

Deerfield, Illinois, USA

10001+ employees

https://www.walgreens.com

H1B Sponsorship

Walgreens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)