Canvas Mortgage · 4 hours ago
Client Support Specialist
Pascagoula Main COR - Pascagoula, MS 39567
Full-time
Onsite
Entry Level
1+ years expCommunity of Resources (COR) is a division of Merchants and Marine Bank, proudly serving the communities along the Gulf Coast since 1899. The Client Support Specialist will provide a high level of service and assist with various banking transactions including debit cards, internet banking, and mobile wallet solutions, while enhancing client relationships through exceptional customer service.
Financial ServicesLendingMortgage
Responsibilities
Assist clients with account inquiries, internet banking and bill pay issues, funds transfers, stop payments, loan payments, debit card limit increases and cancellations, and ordering checks
Communicate with the customers in a respectful, cheerful and professional way
Retrieve and respond to voicemails and emails from clients through all digital channels
Provide ongoing processing support for Bank’s various technology options
Partners with all operational and client-facing employees to resolve any card related issues and ensure compliance with established bank policy and regulations
Assist branch personnel as needed
Demonstrate professional behavior that supports team efforts and enhances team behavior, performance and productivity
All other duties and responsibilities, as assigned, to support the Bank’s mission & strategic objectives
Qualification
Required
High School diploma or equivalent
One year or more of Banking, Retail, or Customer Service experience
Excellent oral and written communication skills
Proficiency in typing and Microsoft Office Products
Must exhibit a helpful, positive attitude and demeanor
Must possess exceptional time management skills and can organize, prioritize, and perform multiple tasks simultaneously
Company
Canvas Mortgage
Canvas Mortgage is a mortgage brokerage firm that offers refinancing, rural development, and conventional loan services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase