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Sentry · 2 hours ago

Premium Accounting Analyst

Stevens Point, WI

Full-time

Hybrid

Entry Level

1+ years exp

Sentry is one of the largest and financially strongest mutual insurance companies in the United States, rated A+ by A.M. Best. They are seeking a Premium Services Accounting Analyst to manage billing and revenue collection, ensuring timely and accurate processes while communicating with various stakeholders.

Insurance

Responsibilities

Ensures timely and accurate billing and collection of revenues through a variety of established billing procedures and systems

Initiates and follows through by frequently communicating with the customer, underwriting, premium audit, producer/agent, and/or other inside departments to resolve any areas of disagreement and/or referral to an outside collection source

Responsible for following up and taking necessary steps to collect earned premium account balances when payment is not received

May review invoices/statements for accuracy

Processes check requisitions

Refers accounts to outside collection sources and facilitates progress. This includes decision to refer, providing necessary documentation, communication with collection source, authorization for filing suit and collection expense payments, and monitoring account until the full outstanding balance is collected or a decision is made to pursue lawsuit or charge-off

Analyzes accounts with poor payment records to determine appropriate action, such as payment plan change, special pay arrangements, cancellation, expiration, and reinstatement. Works with Underwriting to determine the best approach

Responds to frequent inquiries from sales support, account managers, customers, and collection firms, resulting often in producing detailed account billing and payment history reports

Communicates outstanding balances to appropriate Sentry departments and monitors the account until the balance is collected or a decision is made to charge off

Shares expertise and educates both internal and external customers

Educates and mentors other analysts and acts as a liaison for internal operations, sales, rating/operations support, underwriting, and customers

Reviews and updates reports for management regarding accounts with 90-day balances

May apply payments referred by the technicians

May lead billing system training sessions for new associates within Sentry

Works in compliance with legal counsel as necessary

Performs activities relating to recoverable deductible using knowledge of loss sensitive billing

May initiate notifications of accounts filing bankruptcy. Manages accounts according to bankruptcy laws for both active and cancelled accounts

May collect, monitor, and review to release collateral

Completes diverse special projects as assigned

Performs other job-related duties as assigned from time to time

Qualification

Billing processes knowledgeAccounting skillsAnalytical skillsMath aptitudeAdvanced PC skillsEthical standardsWritten communicationVerbal communicationAttention to detailConfidentiality

Required

Bachelor's degree or equivalent work experience

Minimum 1 year of related Premium Services or related experience

Understanding of all billing processes, procedures, and systems utilized in premium accounting

Intermediate accounting and analytical skills and math aptitude

Excellent written and verbal communication

Advanced personal computer skills in multiple software applications

High attention to detail is desired

Ability to maintain highest level of ethical and confidentiality standards

Benefits

Flexibility through a scheduled Hybrid work model

In-office workspace and materials for your home office

Meal Subsidy available for associates who report to an office

401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting

Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program

Generous Paid-Time Off plan

Volunteer-Time off

Group Medical, Dental, Vision, Life insurance

Parental leave

Health and Wellness benefits

Well-being and Employee Assistance programs

Sentry Foundation gift matching program

Company

Sentry

Glassdoor3.5

In 1904, members of the Wisconsin Retail Hardware Association founded their own insurance company—one built on mutual support, shared strength, and a commitment to service.

Founded in 1904

Stevens Point, WI, US

5001-10000 employees