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Amazon · 8 hours ago

Data Center Technician - Night Shift, DCC Communities

Douglasville, Georgia, USA

Full-time

Onsite

Entry Level

$56K/yr - $125K/yr

1+ years exp

Amazon is seeking a Data Center Technician to join their AWS team, responsible for maintaining the operations of global cloud infrastructure. The role involves hardware and network diagnostics, physical repairs, and participating in an on-call rotation to ensure service availability.

Artificial Intelligence (AI)DeliveryE-CommerceRetail

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Qualification

Computer networkingLinux operating systemsHardware troubleshootingBachelor's degree in ITCustomer serviceProblem resolutionTicketing systemCabling infrastructureData center experience

Required

1+ years of computer networking experience

1+ years of Linux operating systems experience

Bachelor's degree in Information Technology, Computer Science, or a related field

Experience in computer networking

Experience working with Linux operating systems

Can lift and rack equipment up to 40 pounds

Experience with computer hardware troubleshooting and repair

Preferred

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Experience managing work and priorities through a ticketing system

Experience with cabling infrastructure best practices and methodologies

Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

Lump sum stipend will be provided to eligible candidates who relocate for this position.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.