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DICK'S Sporting Goods · 3 hours ago

20105 -Retail Operations Associate

Store0147 Fredericksburg VA

Full-time

Onsite

New Grad, Entry Level

DICK’S Sporting Goods is committed to creating an inclusive and diverse workforce. The Retail Operations Associate role involves providing exceptional customer service, managing merchandise processing, and maintaining store standards.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience

Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead

Uphold company merchandising and presentation standards

Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc

Fulfill the company-defined customer experience by completing all processes according to our service level standards

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect

Take an all-hands-on-deck approach to support the team across the store

Perform other tasks as assigned by management