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USAJOBS · 4 hours ago

IT Specialist (OS)

Washington, District of Columbia, USA

Full-time

Onsite

Entry, Mid Level

$101K/yr - $132K/yr

1+ years exp

USAJOBS is seeking an IT Specialist for the Office of National Continuity Programs; Continuity Communications Division. The ideal candidate will possess skills in systems administration, troubleshooting, and customer support related to hardware and software systems.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Planning and scheduling the installation of new or modified hardware and software operating systems and applications

Managing systems accounts, network rights, and access to systems and equipment

Managing system resources, managing installation and integration of system fixes, updates, and enhancement

Developing, documenting, and implementing systems administration standard operating procedures, security procedures and tools

Qualification

Systems AdministrationTroubleshootingCustomer SupportSoftware MaintenanceIT Systems MonitoringCustomer ServiceAttention to DetailOral CommunicationProblem Solving

Required

You must be a U.S. citizen to apply for this position

You must successfully pass a background investigation

Selective Service registration required

Current federal employees must meet time-in-grade requirements

You must be able to obtain and maintain a Government credit card

You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service

To qualify for this position at the GS-12 level, you must possess one full year of specialized experience equivalent to at least the GS-11 level in the Federal government

Planning, scheduling, and coordinating the maintenance of software applications for hardware platforms

Testing, implementing, and maintaining new or modified application software

Monitoring IT systems resources (e.g., performance, capacity, availability, serviceability, and recoverability)

Attention to Detail - Is thorough when performing work and conscientious about attending to detail

Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations